Open workspace
03 / Business Process AutomationSKS ecosystem
CPlanned

Marketing, sales, customer service, purchasing, management

AgentAutomation

Automation system for AI agents to handle business processes such as marketing, sales, customer service, purchasing, and operations.

01 / OverviewWhy it exists

Vision

AI agents that carry out routine business processes, so teams spend time on decisions rather than repetitive steps.

The problem it solves

Marketing, sales, service and purchasing all run repeatable workflows. Agents can handle them end to end when they are supervised and measurable.

How it works in practice

Agent Automation is the operations layer. Teams pick a process, an agent runs the steps, and a person only steps in at approval gates. Every run is logged so marketing, sales and service can see what happened and what it cost.

What it ships

  • Supervised agent runtime with tool permissions
  • Starter workflows for marketing and sales
  • Human approval checkpoints
  • Run history with outcomes and cost
02 / Capabilities4 core areas

01

Agent runtime

Run, schedule and supervise agents that call tools and APIs.

02

Process templates

Marketing, sales, customer service, purchasing and operations flows.

03

Human approval

Checkpoints where people confirm important actions.

04

Run history

Logs, outcomes and costs for every agent run.

Built with

  • SKS TECH agent runtime
  • Workflow engine
  • AI gateway client
  • Webhooks
03 / Users5 groups
MMarketing Team
SSales Team
CCustomer Service Team
PPurchasing Team
MManagement

Primary audience Marketing, sales, customer service, purchasing, management.

04 / Outcomes & risksWhat good looks like

The goal

Target outcomes

  1. 01

    Hours of manual work removed from recurring processes

  2. 02

    Auditable record of every automated action

The safeguards

Risks & mitigation

  • Agents taking wrong actions

    Approval gates and limited tool permissions.

  • Hard-to-debug failures

    Step-level logs and replayable runs.

05 / Get startedProject C

Project C

In development

This project is in development. Explore Projects for the desktop installers available today.

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